Remote Admin Services

Our Remote Administration Service is a comprehensive support and maintenance program that offers our clients 24/7 access to our highly-skilled team of SAS Admins. Support provided by this service covers anything from general support and maintenance of software to assistance with installing upgrades and software updates to hotfixes and patches.

The program features:

• Enterprise support ticketing system
• Dedicated toll-free support line
• Customized support channel
• SLA governed
• Usage metrics provided
• Monthly invoicing

Client Industries:

• Banking
• Health Care
• Higher Education
• Insurance
• Life Sciences
• Media
• Retail Analysis
• Small & Medium Business